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I called Koby's to deal with an ant problem at my rental house. They were responsive and the ants are gone. I called them a second time to deal with bats that had made their home in the attic. They put up a cone so the bats could fly out, but not back in. The bats are gone, they screened off the openings so I won't have this problem again. I am happy, my tenants are happy. The did exactly what I asked and in a timely manor.